Disclaimer

Last Updated: April 3, 2025

This Disclaimer applies to your use of the cloudpane5lglobal.com website and any services or information provided by Global Cloud-5 ("we," "our," or "us"), an audio production and recording studio service based in Quebec, United Kingdom. By visiting our website or using our services, you agree to the terms of this Disclaimer. If you do not agree, you should refrain from using the site or services.

1. Informational Nature of Website Content

The content on this website (including service descriptions, blog articles, pricing guidelines, and any other informational material) is provided for general informational purposes only. While we strive to present accurate and useful information, nothing on the site is intended to constitute professional advice (legal, financial, or otherwise) or a guarantee of any particular outcome. For example, if we mention typical results from a type of audio production service, those are illustrative and individual results may vary. Visitors should not rely solely on the information on this site for making significant decisions. Instead, please contact us directly for personalized advice or confirmation of any details, especially if it's critical to your project or situation.

2. No Warranties (Website & Content)

We make no warranties or representations, express or implied, about the website and its content. The site and all information and materials provided on it are offered "as is" and "as available". This means:

We do not guarantee that the content is 100% accurate, complete, or up-to-date. For instance, service offerings, prices, or policies described on the site might change, and while we aim to update the site promptly, there could be a lag.

We do not guarantee that the website will be available at all times or free of errors. There could be temporary downtime for maintenance or due to technical issues beyond our control, and we cannot warrant that the site will always be accessible, uninterrupted, or free of defects.

We do not guarantee that the website is free from viruses, malware, or other harmful components, though we take security measures. It is the user's responsibility to use proper safeguards (like updated antivirus software) when browsing.

To the extent permitted by law, we disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. In plain terms, using our site is at your own risk.

3. Professional Services Disclaimer

Our services (such as audio recording, production, editing, and consulting) are professional offerings, but the outcome of creative and technical services can depend on many factors, some of which are beyond our control. We commit to using our skills and experience to benefit each project, but we want to clarify:

No Guaranteed Results: Whether you're recording music, a podcast, or any audio project with us, we cannot guarantee a specific outcome like "this song will be a hit" or "your podcast will gain X listeners." Results can vary based on content, audience, marketing, and other variables outside our scope.

Client Input: The quality and success of a project often depend on client participation and input. For example, the final sound of a recording can depend on the performer's preparedness and talent, not just our equipment or engineering. If a client provides low-quality source material or unclear instructions, the end product may reflect those limitations.

Third-Party Platforms & Distribution: If we advise on or assist with distribution (e.g., uploading your audio to streaming services or podcast platforms), please note that each platform is run by third parties with their own rules and potential issues. We are not responsible for any actions or policies of external platforms (such as content takedowns, algorithm changes, or downtime on their end).

Training & Advice: Any training, coaching, or advice we provide (say, consulting on how to monetize a podcast or improve audio quality) is given in good faith based on our knowledge, but implementation and results are up to you. We don't guarantee that following our advice will lead to a particular outcome, though we certainly hope it helps.

4. Limitation of Liability

To the fullest extent allowed by applicable law (including the laws of Quebec and United Kingdom), Global Cloud-5 and any affiliated individuals or entities shall not be liable for any losses or damages arising out of or in connection with your use of our website or services. This includes:

Direct or Indirect Damages: We are not liable for direct damages (like actual financial loss) or indirect/consequential damages (like loss of opportunity, loss of data, or reputational harm) that you might incur from using our site or services. For example, if our website was down at a critical time and you claim you lost a business opportunity, we cannot be held responsible for that loss.

Use or Inability to Use: If you encounter an error on our site, or you cannot access information, or using the site causes some issue with your device or data, we are not liable for those outcomes.

Reliance on Information: Any reliance you place on information gleaned from our site is strictly at your own risk. We disclaim liability for actions taken (or not taken) based on website content. Always double-check important details with us.

Service Outcomes: In the context of our services, our liability (if any) would be governed by our Terms & Conditions and specific service agreements. Generally, if something goes wrong that is our fault, we will work to make it right (e.g., re-doing a portion of work). However, as stated, we are not responsible for factors outside our control and do not assume liability beyond the fees you have paid us for the service in question.

Some jurisdictions do not allow certain liability exclusions. If you are in such a jurisdiction, our liability is limited to the maximum extent permitted by applicable law. This disclaimer is not intended to contravene any consumer rights you have under law.

5. External Resources and Links

Our website may contain links or references to external websites, third-party resources, or tools (for example, we might link to articles about audio production techniques, or to our social media pages, or to Microsoft's website for privacy information regarding their cookies). These links are provided for convenience and informational purposes only. We do not endorse and are not responsible for the content, products, services, or practices of any third-party websites.

When you click a third-party link and leave our site, be aware that our policies no longer apply. You should review the terms and privacy policies of any external sites you visit.

We are not liable for any issues or damages arising from your use of third-party sites or resources, such as viruses from a third-party link or misinformation on another site.

If you find a link on our site that you believe is inappropriate or broken, we appreciate being informed so we can review it.

6. Age Restriction

Our website and services are not directed to children or minors. As stated in our Terms, we only provide services to individuals 18 or older. Any content on our site is intended for an adult audience (even though it's not "adult content" in the sense of being inappropriate, it's just not aimed at children). We do not knowingly collect information from or engage in commerce with minors. If you are under 18, you should not use our site or send us personal information. We disclaim any liability for use of the site by minors in violation of our policies. Parents are encouraged to monitor their children's internet usage.

7. Intellectual Property Notice

All audio samples, written content, images, and branding on our site are intellectual property owned by Global Cloud-5 or used under license. This is not just about prohibiting copying (which was covered under Terms & Conditions' IP section); it's also a disclaimer that unauthorized use of our IP may infringe on our rights. Conversely, any third-party trademarks or copyrights referenced on our site (like mentioning Microsoft or names of audio software) are property of their respective owners, and we acknowledge those rights. Nothing in our website should be interpreted as granting any license or right to use any trademarks or content without explicit permission. If you believe our site is infringing on any intellectual property rights (for example, if you think we accidentally used your copyrighted material), please notify us and we will address it promptly.

8. Regulatory Compliance

We state that this website and our business operations are managed in accordance with relevant regulations and policies to reassure users of our compliance. Specifically, we adhere to:

Canadian Privacy Laws: We follow the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws, which govern how we collect, use, and disclose personal information. Our Privacy Policy details this.

GDPR (General Data Protection Regulation): For our users in the European Union, we comply with GDPR requirements regarding data protection and privacy rights. We extend similar principles of data protection to all users, not just those in the EU.

CCPA (California Consumer Privacy Act, as amended by CPRA): For California residents, we comply with applicable provisions of the CCPA, such as providing transparency about data practices and honoring requests related to personal information (as outlined in our Privacy Policy).

Microsoft Advertising Policies: Because we use Microsoft Advertising (e.g., the UET pixel on our site and potentially running ads for our services), we comply with Microsoft's advertising policies. This includes maintaining a clear privacy policy (which we have) and obtaining user consent for tracking as required. We have integrated Microsoft's requirements by disclosing the use of their tracking and by implementing consent mechanisms for cookies.

Other Industry Standards: We also strive to follow best practices and any other relevant advertising or consumer protection guidelines. For example, if we ever ran Google Ads or similar, we would adhere to those policies as well (even though our current focus is Microsoft Ads, the general principle is we follow the rules of any platform we use).

This compliance section in the Disclaimer is meant to give users confidence that we are aware of and follow these laws and rules. However, please note that simply stating compliance does not limit any rights or remedies you have under those laws; it's more of an assurance of our intent and practice.

9. Updates to This Disclaimer

We reserve the right to modify this Disclaimer at any time. If we make changes, we will update the "Last Updated" date at the top of this page. Changes become effective immediately upon posting to the website. It's your responsibility to review this Disclaimer periodically for any modifications, especially if you are a frequent user of our site. By continuing to use the site after we have updated the Disclaimer, you agree to the revised terms. If any significant changes are made, we may choose to notify users via a notice on the site as well, but we are not obligated to send out an individual notice for disclaimer updates (as we might for policy/privacy changes).

10. Contact Information

If you have any questions about this Disclaimer or if you need further clarification on any point, please contact us. We value transparency and will happily address your queries. You can reach Global Cloud-5 at:

Address: 3300 Boulevard Côte-Vertu Ouest, Saint-Laurent, QC H4R 2B7, United Kingdom

Email: admin@cloudpane5lglobal.com

Phone: +1 (514) 548-8123

By providing this contact information, we also reaffirm that while we stand by the disclaimers above, we are approachable and open to discussing any concerns or issues you might have regarding the website or services. Our goal is to build trust with our clients and visitors through honesty and clarity.